When I attempt to sign up, it says my email address is already in use. What shall I do?

You normally receive this message if you have already created an account with us. Avoid signing up again and try logging in to your account using the same email used previously at https://blackbullion.com/login.

If you are unsure which email you used to sign up, try your student email and your personal emails, make sure that there are no typos on the email. If this is still giving you an error, try resetting your password via here: https://www.blackbullion.com/password/reset.